Delivery Information

Sweet Bee will deliver your special gift anywhere Australia wide.

Standard Shipping Charges & Timeframes (per carton, including GST)

Destination

Service Timeframe

$ per carton to each
Delivery Address

Sydney Metro

1-2 Business Days

$10.00

Sydney Metro – Order must be placed before 12pm

 Want It Now            Express 3hr Delivery              $25.00

Melbourne, Brisbane, Canberra, Adelaide
NSW: Central, South & North Coasts
QLD: Gold & Sunshine Coasts

2-4 Business Days

$15.00

Perth, Hobart

NSW: Regional

3-10 Business Days

$25.00

All Other Australian  

4 – 10 Business Days

See Delivery Fee Calculator In Checkout

International – Please contact Customer Service for a Quote

Christmas Service Timeframes

  • Christmas is a busy period for everyone, especially the courier services, so please allow extra time when placing your order during December to avoid disappointment.
  • During December, please allow an additional 3-4 working days, on top of the time frame stated in the table above, for your order to be packaged and shipped.
  • If you have a preferred delivery date, please enter the details in the “Special Instructions” field during the shopping cart process, or contact our customer service team, via phone or e-mail to discuss your delivery requirements. Sweet Baskets will make every effort within our control to achieve this date however, please be aware that couriers are carrying an increased amount of deliveries during December.
  • Unfortunately Sweet Baskets cannot guarantee delivery in time for Christmas for orders placed after the following dates:

 

Destination

Last Order Date for a Christmas Delivery in 2016

Sydney Metro

22nd December 2016

Melbourne, Brisbane, Canberra, Adelaide
NSW:
Central, South & North Coasts
QLD: Gold & Sunshine Coasts

18th December 2016

All Other Australian Areas

15th December 2016

International – Please contact Customer Service for dates based on destination

Delivery Details

  • The estimated timeframe for delivery is dependant on the destination.
  • Orders placed after 11am will be dispatched the following business day.
  • Flower boxes and Succulent orders will be dispatched the following business day.
  • Reduced freight charges will apply to bulk orders.
  • Sweet Bee can arrange for express delivery anywhere in Australia. Extra charges may apply.
  • Sweet Bee will endeavor to cater for any special delivery requirements. Please enter the details in the “Gift Message” field during the shopping cart process.
  • Our couriers will deliver during normal business hours Monday to Friday from 8:00am to 5:00pm. No deliveries are made on weekends or public holidays.
  • If the recipient is not at home at the time of delivery a calling card will be left by the courier driver. The recipient can then arrange a suitable time for re-delivery. Alternatively, the sender may enter special instructions during the shopping cart process if there is safe place to leave the gift, for example with a neighbour.
  • To ensure there are no delays in delivery please ensure that your delivery details are entered carefully. Inaccurate or misspelled details will often result in delivery delays.
  • Quotes can be provided for international delivery upon request.

Please contact our customer service team, via phone on 1300 88 30 15, or by e-mail (info@sweetbaskets.com.au) to discuss your delivery requirements.

Specific Delivery Dates

Sweet Bee will gladly endeavor to deliver your special gift on any nominated business day. Please enter the appropriate details during the shopping cart process. Unfortunately our courier company will not accept a specified delivery time (e.g. 11:00am).